Dealing with the Media in Emergency Situations

This course presents fundamental information on how to deal with the media during a HAZMAT emergency. Upon completing the course, employees should:
– Be able to describe what a Public Information Officer (PIO) does during a HAZMAT incident to protect a company’s reputation.
– Know how rumors get started and how employees can unwittingly spread misinformation.
– Understand why it is important that the media is provided with accurate, up-to-date information about an incident.
– Know the role that they should play in talking to the media and the things that they should never say.