How we handle your personal data
Engaging Safety Solutions takes personal privacy and the protection of integrity seriously. Representatives of Engaging Safety Solutions’ customers, suppliers and other stakeholders such as partners, who are in contact with Engaging Safety Solutions (“Partner”), shall feel confident that Engaging Safety Solutions respects their privacy and adheres to applicable laws and regulations when collecting and processing information that may be used to
identify a person (“Personal Data”).
We can collect Personal Data directly from a Partner who meets with Engaging Safety Solutions personnel, visits Engaging Safety Solutions’ websites, opens newsletters, downloads Engaging Safety Solutions materials, preview Engaging Safety Solutions offerings, or uses Engaging Safety Solutions’ products or services.
What personal data or information we collect and Store while you visit our site
While you visit our site, Engaging Safety Solutions will track:
• Products you have viewed: We will use this to, for example, show you products you have recently viewed
• Location, IP address and browser type: we will use this for purposes like estimating taxes and shipping
• Shipping address: we will ask you to enter this so we can, for instance, estimate shipping before you place an order, provide you with quotes and to you send you the order!
We will also use cookies to keep track of cart contents while you are browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.
Engaging Safety Solutions collects and processes Personal Data of Partners and visitors for the following purposes:
1. Carrying out Engaging Safety Solutions’ obligations under, or when entering into, a contractual relationship between Engaging Safety Solutions, clients and a Partner.
2. Facilitating effective communication and relationships between Engaging Safety Solutions, clients and Partners (Customer Relationship Management).
3. Managing inquiries or other requests regarding Engaging Safety Solutions’ products and services. Send you information about your account and orders; Respond to your requests, including refunds and complaints; Process payments and prevent fraud; Set up your account for our store; Comply with any legal obligations we have, such as calculating taxes; Improve our store offerings; Send you marketing messages, if you choose to receive them
4. Ensuring compliance with legal obligations and for the enforcement of contractual agreements.
5. Managing the delivery of Engaging Safety Solutions’ products, services, intellectual property rights and other offerings.
6. Analyzing sales data and how a client and a Partner interacts with Engaging Safety Solutions’ products and services in order to improve the user experience and content of such products and services.
7. Marketing, surveys and communication.
8. Enabling users with passwords to re-enter certain web pages without having to re-type previously typed information through the use of cookies.
9. Compiling statistics related to patterns and trends of browsing on Engaging Safety Solutions web pages or use of other applications or software.
If you create an account, we will store your name, address, and email and phone number, fax number which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access to your information?
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Disclosure of Personal Information to Third Parties
Engaging Safety Solutions will not disclose a Partner’s Personal Data to third parties if it is not required in order to fulfill a purpose listed above. Any transfer of Personal Data to a third party inside the EU/EEA will only take place if the recipient is compliant with Engaging Safety Solutions’ internal rules which governs the protection of Personal Data. Any transfer of Personal Data to a third party outside the EU/EEA will be based on the EU model clauses or similar constructions such as binding corporate rules or the US privacy shield.
Payments
We accept payments through credit cards, PayPal, wire transfers. When processing payments, some of your data will be passed to PayPal, and Navy Federal Credit Union ( Engaging Safety Solutions’bank) and its third party payment services providers, including information required to process or supports the payment, such as the purchase total and billing information.
Your rights
When processing of Personal Data is based on consent, a Partner may at any time withdraw its given consent provided that the withdrawal of the consent does not affect the lawfulness of the previous processing, or when there are other legal grounds for the processing.
A Partner may, under applicable data protection law, have the right to: (i) receive information on which Personal Data relating to the Partner Engaging Safety Solutions processes; (ii) receive access to such data and, if necessary, have it changed so it is correct; (iii) have the Personal Data relating to the Partner deleted; (iv) restrict Engaging Safety Solutions from processing, or limit the way Engaging Safety Solutions may process, the Partner’s Personal Data; (v) obtain from Engaging Safety Solutions a copy of the Personal Data provided by the Partner, in a structured, commonly used and machine-readable format.
How we protect your data
Engaging Safety Solutions processes Personal Data in compliance with applicable laws on data protection and data security.
Retention period
Engaging Safety Solutions retains the Partner’s Personal Data only as long as it is necessary in order to fulfill the purposes for which it was collected. Please note that Engaging Safety Solutions can be under a legal or contractual obligation to retain the Personal Data which might require Engaging Safety Solutions to keep the data for longer periods.
Contact information
If you have any questions about this policy, you are welcome to contact us by using the information below. You also have the right to contact or lodge a complaint with your local data protection authority.
Engaging Safety Solutions Data Protection Officer Po Box 9324
Virginia Beach, VA 23453 Tel: 757-468-3387